These Frequently Asked Questions are designed to help students throughout the intake and renewal process.
How will instructors know I have accommodations at MCCC?
How do I request my Letter of Accommodation (LOA) for the new semester?
Once you have registered for your semester course(s), fill out the LOA Renewal survey through Starfish. We cannot send a letter until we receive this request from the student. The student will not have accommodations in a course unless an instructor receives the letter from our office.
Can I have someone else request my Letter of Accommodation on my behalf?
The student is responsible for requesting their accommodation letter every semester they are registered. Students will need to fill out the request form through Starfish. We will not accept requests from other parties as it is the student’s choice if they would like to request and use their accommodations.
How will my instructor(s) receive my Letter of Accommodation (LOA)?
Office of Disability Services will send your letter of accommodation electronically to your instructor(s) when we receive the request from the student. You will also be copied on this e-mail with your letter attached.
What should I do after Disability Services has sent my letter of accommodation to my instructors?
Please follow up with your instructor(s) about the accommodations you will need for the course and discuss the implementation of them for the semester. This should be done in a private setting, such as during office hours, Zoom call, e-mail, etc.
How far in advance can I ask for my letter of accommodation? When is it sent out by Disability Services?
If you are registered with our office, you can request your letter after you have registered courses for the semester. Office of Disability Services begins sending requested letters prior to the start of the semester. You do not need to complete a formal meeting to renew your letter of accommodation unless there have been changes to your accommodations.
Can I request additional accommodations or changes to my letter of accommodation?
Students can request a check-in meeting with our Office of Disability Services staff to discuss additional accommodations. If the requests are for a new condition, changes to your disability, or for a disability not previously disclosed to our office, you may need to provide additional documentation.
I forgot to request my accommodation letter and the semester has already started! Can I still request my letter?
Yes! Accommodations can be requested during any time during the semester. Please fill out the LOA Renewal survey through Starfish.
However, accommodations are not retroactive. Your accommodations will be ‘effective’ once the letter is received by your instructors from our office.
What if I change or add courses after my Letter of Accommodation for the semester has been sent?
It is the student’s responsibility to inform the Office of Disability Services of any changes to your schedule. We are not notified if your schedule changes after the initial letter is sent for the semester. Please e-mail disabilities@mc3.edu as soon as possible using your MCCC student e-mail with your name, your 7-digit MCCC student ID, and what courses and instructors you have changed/added. The office will update your LOA and send it out electronically. You will receive the updated letter.
What if I am not receiving my accommodations that I am approved for in my letter or am denied them by an instructor?
Instructors should be following the accommodations listed on your letter of accommodation. We encourage students to speak with their instructors. Within three (3) days of the denial, students should submit an Accommodations Appeals form to Office of Disability Services/504 Coordinator to review and begin the appeal process. See the Students with Disabilities Policy and Procedures for more information.
I am a current MCCC student. Can I forward my instructor my previous semester’s letter?
Instructors do not accept past semester accommodation letters. Letters are addressed specifically to the instructors and must come from our office.
I am a guest student from another university/college, can I give my instructor my current school’s letter of accommodation?
Guest students should complete our Intake survey and submit their current school’s letter of accommodation for documentation. Guest students will meet with the Coordinator of Accommodations and Accessibility Services to determine accommodations at MCCC.
I have Testing accommodations, where do I take my tests and quizzes?
Please refer to your letter to determine where you will be taking your tests and quizzes. Please remind your instructor about your accommodation. You will receive an e-mail from Testing Services about scheduling your appointment, if appropriate.
Testing Centers is in College Hall on the 2nd floor of the Library on the Blue Bell campus and South Hall on the 1st floor in the Library on the Pottstown Campus.