The College is no longer using Respondus as our test proctoring software. As a result, the Lockdown Browser navigation tab has been removed from Canvas. If there is an imported or copied course with quizzes that are still using Respondus, students might encounter an issue where the test will prompt them to use Respondus, even if Verity is enabled.

This issue can be fixed by creating a new quiz from a question bank. The following instructions will walk through exporting quizzes, importing them as a question bank, and creating a new quiz using a question bank. If you already have a question bank, or would like to check if you have one, skip to section 3.

Section 1: Exporting Quizzes

1.

Go to Settings in the Canvas course navigation tab

 

Highlighted settings option from Canvas side-bar navigation menu

2.

Select Export Course Content from the right side of the page

 

Content options menu with Export Course Content highlighted

3.

 

  • Choose Quiz for the Export Type
  • Select the All Quizzes option or check the relevant quizzes depending on the situation and preference
  • Select Create Export

 

Export settings with Quiz selected for Export Type and All Quizzes selected Quizzes to Export

4.

 

  • Once the export has been created, select New Export from Content Exports
  • A .zip file will be downloaded. If on a Windows device, it will be in the downloads folder. On a Mac device, it may prompt you to choose where to save the file before it is downloaded
Content Exports list with New Export highlightedLocation of the export in the Windows File Explorer, in this case, it is in the downloads folder

Section 2: Import Quizzes to a Question Bank

1.

Go to Settings in the Canvas course navigation tab.

Highlighted settings option from Canvas side-bar navigation menu

2.

Select Import Course Content from the right side of the page

 

Content options menu with Import Course Content highlighted

3.

 

  • From the Content Type dropdown, choose  QTI .zip file
  • For the Source, select Choose File, then find and select the export that was created earlier
  • For Default Question bank, select -- Create new question bank -- and enter a descriptive name for the question bank
  • Please note that if the Overwrite assessment content with matching IDs option is not selected, it may create duplicate quizzes in the Quizzes tab of the Canvas course
  • Choose Import.
Import settings with the following settings: QTI .zip file as Content type. The quiz export.zip file as the Source. Create new question bank as the Default Question bank. Example name in the Question bank name field. And there are no options selected for Options

4.

Wait for the import to show as completed under Current Jobs.

Completed QTI export listed under the Current Jobs section

Section 3: Create a Quiz

1.

Go to Quizzes in the Canvas course navigation tab

 

Highlighted Quizzes option from Canvas side-bar navigation menu

2.

Select + Quiz to create a new quiz

 

Create new quiz button

3.

 

  • To create a quiz from a question bank, choose Classic Quizzes and Submit
  • In the Details tab, name the quiz and choose whether to use Verity Proctoring

 

Selection of the Canvas Quiz Engine with Classic Quizzes selected

4.

Navigate to the Questions tab and choose Find Questions

 

Create quiz tab navigation with Questions as the selected tab.

5.

 

  • In the left side-bar of the pop-up window, find the name of the quiz that is to be recreated and select it
  • The questions for that quiz will now be displayed
  • Choose Selecit All to select all the questions in that bank, then Add Questions

 

Find Quiz Question pop-up window with the created question bank selected on the left side-bar, and all questions selected in the questions section.

6.

 

  • All the questions added to the quiz should now be visible in the Questions tab
  • Scroll to the bottom of the page and choose Save to finish creating the quiz

Create quiz questions tab with the added questions listed

Save quiz button at the bottom of the create quiz page

 

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