Academic Affairs

Board of Trustees Policy

SUBJECT:

Grade Appeal

NUMBER:
3.6
DATE:
April 2008
SUPERSEDES:
Grade Changes / Challenges Process

Purpose

In the interest of due process, the College provides an appeal protocol for a student who believes that an inaccurate final grade has been assigned as a result of caprice, academic dishonesty, mechanical error and/or inconsistent grading practice.

Policy

The College provides an appeal process for a student who believes that a recorded final grade does not accurately reflect his/her performance in a course. As the initiator of the process, the burden of proof is on the student to demonstrate otherwise. It is incumbent upon the student to strictly adhere to the established grade appeal procedures in an attempt to resolve the issue.

Procedures

The following procedures must be completed in consecutive order within the published parameters. Use of the Grade Appeal form is required.

  1. The student must first attempt to resolve the grade with the course instructor. Contact must be made via email by the student within 10 business* days of grade issuance. The student-faculty meeting must occur within 10 business* days of the initial email contact.
  2. If unable to resolve the matter with the instructor, the student must complete the Student Information and Step One sections of the Grade Appeal form, email the completed form as a Word attachment with other supportive materials to the division dean who oversees the course discipline, and then schedule a meeting with the dean within 5 business* days of the student-faculty meeting.
  3. If unable to resolve the matter at the divisional level, the dean will completeSection Two of the Grade Appeal form and email it as a Word attachment along with the supportive materials to the Associate Vice President of Academic Affairs within 5 business* days of the student-dean meeting.
  4. The Associate Vice President of Academic Affairs (ex-officio Chairperson) will convene a Committee on Academic Progress to hear the grade appeal within 10 business* days of the filed complaint.
    1. The Committee will be comprised of a fulltime faculty member, a student representative and an Academic Affairs administrator appointed as to not represent the division involved. In the case of academic dishonesty, an English faculty member will be added to the Committee.
    2. Five (5) business* days prior to the meeting, the Associate Vice President of Academic Affairs will electronically distribute to all involved parties the completed Grade Appeal form including corresponding attachments.
    3. At the hearing, the student and faculty will have opportunity to further present their positions and address posed questions by the Committee and Vice President of Academic Affairs and Provost. The student is permitted to bring 1 guest to the hearing who will serve in the capacity of observer.
    4. The Committee will have 48 hours from the conclusion of the hearing to make a written recommendation to the Vice President of Academic Affairs and Provost. The recommendation must include an evidenced-based rationale and be signed by voting Committee members.
    5. The Vice President of Academic Affairs and Provost will review evidence and take the Committee recommendation under advisement. Within 5 business* days of receipt of the Committee recommendation, the Vice President of Academic Affairs and Provost will render to the student in writing with copies to all parties involved in the hearing the grade appeal decision, which is final.
  5. The Associate Vice President of Academic Affairs will destroy document copies associated with the grade appeal. A permanent record of the proceedings including hardcopy of the final written decision of the Vice President of Academic Affairs and Provost is kept in a confidential file in the Office of Academic Affairs.

The grade appeal process for Workforce Development and Continuing Education courses may differ in some aspects, depending upon the particular course for which the grade is being appealed. The Dean of Workforce Development and Continuing Education should be contacted for further information.

* Business is defined as day of College operation with classes in session (Fall, Spring and Summer) excluding weekends.
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